Privacy Policy

Track Master
Effective Date: September 8, 2026

Track Master respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you use the Track Master mobile application and related services.

1. Information We Collect

When you use the Track Master application, we may collect information necessary to provide our fleet tracking and vehicle monitoring services.

This information may include:

2. Location Information

The Track Master application may request access to your device's location information. Location permission is used to provide location-related functionality and improve the tracking experience.

Location access is subject to the permissions granted by you through your Android device settings. You may disable location permission at any time, although certain application features may not function properly without it.

3. How We Use Your Information

We may use the information we collect for purposes including:

4. Push Notifications

Track Master uses Firebase Cloud Messaging (FCM) to provide push notifications.

Notifications may be used to inform users about vehicle events, alerts, account-related information, or other important service notifications.

You can manage notification permissions through your Android device settings.

5. Vehicle and GPS Information

Track Master provides vehicle tracking and fleet management functionality. Vehicle-related information, including GPS and location-related data, may be processed through our tracking systems to provide the services requested by authorized users.

The availability and type of vehicle information may depend on the GPS tracking device installed in the vehicle and the services associated with the customer's account.

6. How We Share Information

We do not sell your personal information.

Information may be shared with service providers or technology providers when necessary to operate, maintain, secure, or provide our services. Such providers are expected to process information only for legitimate service-related purposes.

7. Third-Party Services

The application may use third-party services that help us provide application functionality, notifications, analytics, security, or other technical services.

One such service is:

Third-party services may process certain technical information according to their own privacy policies and terms.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain customer accounts, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Choices

You may control certain permissions through your device settings, including location and notification permissions.

If you wish to request information about your personal data or request correction or deletion of your information, you may contact us using the contact information below.

11. Children's Privacy

Track Master is intended for business and fleet management purposes and is not directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updated version will be published on this page with an updated effective date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Track Master.

Track Master Pvt. Ltd.
Pakistan
Email: info@trackmaster.pk
Website: trackmaster.com.pk